Dear Sydney Water,
Thanks for some work you completed along Weemala Road, Pennant Hills. We noticed some pooling water on the road and in the gutter. We ignored it for a while as it was not much and felt you had bigger issues with which to deal.
Last Sunday night we put in a call to a very helpful person. I said it was not urgent, though I did say I did not know if a pipe would pop at any stage. I noticed a truck their the next morning and a few days later a painted mark on the road
Early this morning (Friday) the crew arrived and started the process of dealing with the issue. They were polite and worked well in a confined street with two schools and the associated traffic and parking.
Any way thanks for a good job.